Payment Policy

Payment Terms

Unless otherwise specified in the agreement or any additional terms and conditions (for example for business customers), the amounts owed by you under the agreement must be paid within fourteen (14) days after the start of the cooling-off period, or in cases where no cooling-off period applies, within fourteen (14) days after the conclusion of the agreement.

The Seller may require partial or full advance payment. Where advance payment has been agreed, you cannot claim performance of the agreement until this payment has been made.

Your legal rights with regard to late delivery or non-performance remain unaffected.

If incorrect or incomplete payment details have been provided, you must report this immediately to the Seller.

If you fail to meet your payment obligation on time, the Seller will notify you of the late payment and you will be given a further period of fourteen (14) days to complete payment. If payment is not made within this period, statutory interest may be charged on the outstanding amount and the Seller will be entitled to charge collection costs.